Esscentra PrepTerms of Service
These terms apply to your use of this website (www.esscentra.in) and to the services Esscentra provides. By using the site or working with us, you agree to them. The proposal or agreement for a specific project takes priority over these terms where the two differ.
1. Our services
We design, build and look after software and digital services for businesses, including:
- Web Applications
- Mobile Applications
- Desktop Applications
- SaaS Build
- AI-Integrated Software
- Chatbots
- AI Agents
- AI Virtual Teams
- AI Automation
- Application Security
- Digital Marketing
2. Proposals, scope and payment
Projects start with a written proposal that sets out the scope, the price, the timeline and the payment schedule. Work outside the agreed scope is quoted separately before we start it. Payments are due as set out in the proposal or invoice.
3. Your responsibilities
- Give us accurate, complete information about your requirements.
- Only share material (text, images, data, logos) you have the right to use.
- Review and approve work within reasonable timeframes.
- Make payments as agreed.
- Use what we build in line with the law.
4. Intellectual property
Once paid in full, you own the final deliverables made for you. Esscentra keeps ownership of its pre-existing tools, code libraries and methods, and gives you the rights you need to use them as part of your deliverables. We may show completed work in our portfolio and marketing unless you ask us not to in writing.
5. Confidentiality
We keep the business information you share with us confidential and use it only to deliver your project. Where you need a separate non-disclosure agreement, we're happy to sign one.
6. Limitation of liability
Esscentra isn't liable for indirect, incidental, special or consequential losses arising from the use of our services or this website. Our total liability for a service is limited to the amount paid for that service. Beyond what a written agreement states, services and this website are provided "as is".
7. Using this website
Please don't misuse the site: no attempts to break its security, overload it, scrape it in bulk or submit false information through its forms. Links to other websites are provided for convenience; we aren't responsible for their content.
8. Changes to these terms
We may update these terms. The date at the top of this page shows when they last changed. Continuing to use the site or our services means you accept the update.
Privacy Policy
This policy explains what personal information Esscentra collects through this website, why, and the choices you have. We don't sell your personal information, and we don't use advertising cookies.
1. What we collect
- Contact form: your name, email address, and, if you give them, your phone number, company, the service you're interested in and your message.
- Newsletter: your email address, if you subscribe on the blog.
- Booking a call: booking runs on Cal.com. The details you enter there (such as your name, email and chosen time) are collected by Cal.com and shared with us to arrange the call.
- Emails and job applications: anything you send to official@esscentra.in, including a CV or portfolio when you apply for a role.
- Website usage (only with your consent): if you accept analytics cookies, Google Analytics records pages visited, how you arrived, approximate location (city or country), device and browser type, and actions such as clicking "Book a call" or sending the contact form.
- Technical logs: like any website, our hosting provider records basic request data (such as IP address, browser and time) to keep the site secure and working.
2. How we use it
- To reply to your enquiry, arrange calls and prepare proposals.
- To deliver and support projects, and to send invoices.
- To send the newsletter you subscribed to. Every issue lets you unsubscribe.
- To consider job applications.
- With your consent, to understand how the website is used so we can improve it.
- To keep the website secure and to meet legal obligations.
3. Who we share it with
We share information only with service providers that help us run the website and the business, and only for those purposes:
- Vercel hosts this website.
- Google Analytics measures website use, only if you accept analytics cookies.
- Google Fonts serves the site's typeface, so your browser contacts Google's font servers when a page loads.
- Cal.com runs call booking. Its script loads only when you reach for a booking button.
- Our email and hosting providers store messages and form submissions.
We may also disclose information when the law requires it. Some of these providers process data outside India, for example in the United States. They use their own privacy safeguards, described in their policies.
4. How long we keep it
- Enquiries and emails: for as long as needed to respond and, if we work together, for the length of the project and our legal record-keeping.
- Newsletter subscriptions: until you unsubscribe.
- Google Analytics data: up to 14 months, after which Google deletes it.
5. Your rights and choices
You can ask us to:
- tell you what personal information we hold about you and give you a copy,
- correct information that's wrong,
- delete your information, unless we must keep it by law,
- stop sending you marketing emails.
You can also withdraw analytics consent at any time with . To make a request, email official@esscentra.in.
6. Security
The site is served over HTTPS, and access to enquiries is limited to the people who need it. No system is perfectly secure, so please don't send highly sensitive information (such as passwords or payment card numbers) through the contact form.
7. Children
This website and our services are meant for businesses. We don't knowingly collect information from children.
Contact us
For questions about these terms, your privacy or cookies, email official@esscentra.in. Esscentra is based in India.